As Brick-And-Mortar Wilts, Click-And-Order Thrives
by Michael D. Hume, M.S.
Sure, the economy is tough, and it's hard to run a successful business even when times are good. You have to make a lot of good decisions, minimize your mistakes, delight your customers, motivate your team. In any time or place, it can seem like an uphill climb. But lately, I've been saddened by seeing too many nice little businesses fail.
Near our Colorado home, two of our favorite eating places have gone away in the last few weeks. One was right on the interstate freeway, had other lines of business to fall back on (including a store, a gas station, and
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